Figg
  • San Diego, CA, USA
  • 80000-100000
  • Salary
  • Full Time

Medical, Dental, Vision, Disability, Accidental Death and Dismemberment, Critical Illness, Hospital Indemnity, Accidental, Legal Assistance, Identity Theft Protection, Pet Insurance


Location: San Diego, CA (Secondary Locations: St. Paul, Lisle, Nashville, Remote)

FLSA: Exempt / Full-Time

ABOUT FIGG

Figg is a leading digital advertising platform that drives impactful consumer engagement for some of the most innovative fintechs, financial institutions, and merchants in the United States. We are redefining the way advertisers and consumers connect, utilizing vast payments data, advanced targeting and analytical insights, and a highly configurable platform that enables our clients of all sizes to deliver relevant and rewarding consumer experiences. Our foremost card-linked platform features the most diverse portfolio of advertiser-funded offers designed to drive incremental sales volume and loyalty for all clients in our rapidly expanding ecosystem.

POSITION SUMMARY

The Campaign Operations Manager plays a key role in our Operations department. They will be responsible for hands-on implementation of client's campaigns from campaign launch to completion to ensure best in market customer service and overall campaign success throughout the Figg publisher network. This individual will advise on, support and implement new or changing advertising flights in conjunction with our Sales and Merchant Operations teams. The Campaign Operations Manager will also have primary responsibility for maintaining advertiser data quality In both CRM (Salesforce) and Internal systems, which will include routine campaign data monitoring, reporting & analysis as well as participation in any data quality improvement efforts.

DUTIES & RESPONSIBILITIES

  • Primary operations liaison with Sales, Customer Success, and other operations teams in support of advertiser go-to-market campaigns.
  • Own day-to-day communications and escalations with Sales & Merchant Operations ensuring Figg can efficiently and effectively deploy the campaigns and maximize budget dollars.
  • Shepherd scope, budget, and overall campaign resources while supporting the day-to-day execution campaigns.
  • Assist Sales, Customer Success, Merchant Operations and other teams with understanding how campaigns can be set up and targeted into our proprietary technology to ensure successful return for advertisers and profitability for our publisher networks.
  • Create and maintain Campaign business rules documentation
  • Collaborate with Product, Analytics and Development teams to provide platform enhancement recommendations that improve workflow and campaign implementation experience.

THE IDEAL CANDIDATE

  • 3-5 years' experience within the advertising/marketing space
  • Excellent project management, data analysis and business systems analysis skills
  • Experienced at setting up controls, processes, and procedures
  • Hands on experience with Salesforce Reports & Dashboards, data queries, SQL and Microsoft Excel.
  • Self-motivated, proactive team player and independent worker
  • Strong sense of mission with a commitment to diversity and inclusion.
  • Solid communication skills, written and verbal
  • Strong interpersonal skills and ability to interact with staff at all levels
  • Ability to project a professional image over the phone and in person
  • Passionate and curious about all aspects of the business and have an entrepreneurial mindset

REQUIREMENTS

  • Bachelor's degree in business, marketing, or related field is preferred but not required

RIGHT TO WORK

  • Must have legal right to work in the USA
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